How to cancel your Amazon Prime membership

Say goodbye to your Prime account.
By Dylan Haas and Haley Henschel  on 
Illustration of a person signing for a package delivery

Thinking about canceling your Amazon Prime membership? We can't say we blame you: There are plenty of good reasons to stop giving the retail giant your money, whether you're trying to save on subscription fees or align your spending more closely with your values.

Of course, some shoppers use Amazon's 30-day free trial to gain access to Prime Day sales. Those folks will also need to cancel their membership before it's up for renewal to avoid the hefty price tag of a paid plan. Amazon's Prime cancellation process can be convoluted, so here's a step-by-step guide on how to bid Bezos goodbye.

How to cancel your Amazon Prime membership in the Amazon app

The process for canceling your Prime subscription via the Amazon app is the same on both iOS and Android.

Total Time
  • 2 min
What You Need
  • Smartphone
  • Amazon app

Step 1: Open the app and tap the middle button at the bottom (it should look like a person).

Screenshot of the Amazon app homepage.
Credit: Screenshot via the Amazon app.

Step 2: Tap "Your Account."

Screenshot from the Amazon app
Credit: Screenshot via Amazon app.

Step 3: Scroll down through the list of options to "Manage Prime Membership."

Screenshot of the Amazon app.
Credit: Screenshot via Amazon app.

Step 4: Hit "Manage membership" at the top of the page.

Screenshot of the Amazon app.
Credit: Screenshot via the Amazon app.

Step 5: Hit "Manage Membership (Update, cancel and more)"

Screenshot of the Amazon app.
Credit: Screenshot via the Amazon app.

Step 6: Click "End membership"

Screenshot of the Amazon app.
Credit: Screenshot via the Amazon app.

Step 7: Scroll to "Continue to cancel."

Screenshot of the Amazon app.
Credit: Screenshot via the Amazon app.

Step 8: Confirm your cancellation by clicking the yellow button that says "End on [date]."

Your membership will officially end once your current billing cycle is over.

Screenshot of the Amazon app.
Credit: Screenshot via the Amazon app.

How to cancel your Amazon Prime membership on desktop

Total Time
  • 2 min
What You Need
  • Laptop or PC
  • Internet access

Step 1: Log in to your Amazon account on your browser. Hover over "Accounts & Lists" in the upper right hand corner. In the menu of options, click "Prime Membership."

Pull up your personal Prime membership page with a collection of plan benefits and options.

a screenshot of amazon
Credit: Screenshot via Amazon

Step 2: Click "Manage Membership" in the top right-hand corner. Click "End Membership."

a screenshot of amazon
Credit: Screenshot via Amazon

Step 3: Review how many days are left in your current Prime billing cycle. Click the yellow button on the lower-right side of the page that says "Continue to cancel."

a screenshot of amazon
Credit: Screenshot via Amazon

Step 4: Scroll down to "Continue to cancel."

a screenshot of amazon
Credit: Screenshot via Amazon

Topics Amazon Prime Day

author photo
Dylan Haas
Lead Shopping Reporter

Dylan Haas is a Lead Shopping Reporter for Mashable, where he covers all things gaming, pets, fitness, sleep, and shopping events like Black Friday and Prime Day. Before joining the team at Mashable, Dylan received a B.A. in Communications from Pace University and contributed to publications like Paste Magazine, Bandsintown, and others following a brief stint as a marketing and management assistant in the music industry.

When he's not writing or testing products, you can find Dylan playing lots of video games, working out, spending time with loved ones (especially his dog, Stevie), or watching reality TV. Follow him on X at @iamdylanhaas, or send him an email at [email protected].

Mashable Image
Haley Henschel
Senior Shopping Reporter

Haley Henschel is a Chicago-based Senior Shopping Reporter at Mashable who reviews and finds deals on popular tech, from laptops to gaming consoles and VPNs. She has years of experience covering shopping holidays and can tell you what’s actually worth buying on Black Friday and Amazon Prime Day. Her work has also explored the driving forces behind digital trends within the shopping sphere, from dupes to 12-foot skeletons.

Haley received a B.A. in Journalism from the University of Wisconsin-Madison and honed her sifting and winnowing skills at The Daily Cardinal. She previously covered politics for The Milwaukee Journal Sentinel, investigated exotic pet ownership for Wisconsin Watch, and blogged for some of your favorite reality stars.

In her free time, Haley enjoys playing video games, drawing, taking walks on Lake Michigan, and spending time with her parrot (Melon) and dog (Pierogi). She really, really wants to get back into horseback riding. You can follow her on X at @haleyhenschel or reach her via email at [email protected].


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